Reviews

Submitted 4 years ago
By Grant

Reviewed at

I bought less than 10 months ago when we moved into our new home and this dishwasher has already stopped working. Samsung sent a tech to repair since it's still under (limited) warranty, tech replaced a part but still does not work. Samsung will not help address the issue unless and until the tech tries at least 3 separate times to fix, then deems it unrepairable/defective, and then answers all of Samsung's questions about why. Which means you must take off multiple days of work to be available for the tech, and be ready to not have a dishwasher for several weeks (at least). Also, the dishwasher does not clean as well as the older (different mfg) one we had in the home when we moved in. The buttons on the front are easily activated if you accidentally brush them with your hip or clothing while standing in front of it, which can cause the dishwasher to start when you dont want it to, or worse, stop when it is already running (which means you have to start the load over). BEWARE.

Bottom Line No, I would not recommend to a friend

Submitted 4 years ago
By linus

Reviewed at

We bought this about 6 months ago. The water never drains properly, always sitting at the bottom of the unit where I have to sponge it up, the 'spinner' things get clogged with food (We do rinse the dishes before putting them in but it doesn't take much, one miss forgotten plate from a child!) We have had the lines checked-no issue there, just hate this thing!

Bottom Line No, I would not recommend to a friend

Submitted 4 years ago
By Herber Mendez

Reviewed at

We bought it on September 2019 and kept it until getting our kitchen get renovated, which we finally did last week and got it installed (last week). It just doesn't work properly, never finished the cycle giving alerts and yes it is supposed to have leaking alert but too late cuz I got my kitchen flooded already twice; according to the manual the drain is blocked so we changed the hole plumbing system, still the same; doesn't drain properly, a lake of water at the bottom of the dishwasher, dishes not dry....A Nightmare!

Bottom Line No, I would not recommend to a friend

Submitted 4 years ago
By Eric Hou

Reviewed at

From day one we have been having error messages. You have to call Sansung for them to tell you what the message means. Indicates water leak. THERE IS NO LEAK. Did everything they asked, 48 hours later still same problem.

Bottom Line No, I would not recommend to a friend

Submitted 4 years ago
By Frustrated2

Reviewed at

Installed on 12-19-19. Failed after Christmas. Repaired by factory on 01-01- 2020 (New Year’s day). Bad leak detector. Failed again on 01-03-2020. Extremely unreliable at this point. Showing error for failure to heat. Next repair scheduled for 01-08-2020 after spending 3 hours scheduling. Getting very angry with Samsung.

Bottom Line No, I would not recommend to a friend

Submitted 4 years ago
By Kelly Yarbrough

Reviewed at

The first month, we enjoyed this product, but that quickly changed. We have had this washer fixed three different times and it is always the same problem. An error message comes on indicating there is a water leak. After paying to have this washer fixed three times, it has now completely broken. When we bought this less than a year ago, we are very frustrated. Please do not suffer the same fate as we have. Look elsewhere.

Bottom Line No, I would not recommend to a friend

Submitted 4 years ago
By Leon W.

Reviewed at

I would give zero stars if I could. We have had this thing a little over a year. The system keeps saying there is a leak and the normal light keeps blinking. If we shut the thing off for 48 hours it may complete one set of dishes. Samsung maintenance is no help as they say we are outside of the manufacturers warranty and we would have to pay to have someone look at it. A completely horrible purchase. Do not waste your money or energy on this machine.

Bottom Line No, I would not recommend to a friend

Submitted 4 years ago
By Disappointedinsamsung

Reviewed at

DO NOT buy this dishwasher. A year and 1 month after having this dishwasher it has been flashing an error message and is leaking. We can’t figure out we’re the leak is and the quote to have it looked at isn’t even worth having them come out compared to the cost of the dishwasher. I’m very disappointed in Samsung. They should stand by their products.

Bottom Line No, I would not recommend to a friend

Submitted 4 years ago
By domhitsbigNJ71

Reviewed at

I haven't had this dish washer more than 6 months and it has already stopped working. Leak detector fault displays all the time, locking out the dishwasher. There is no leak..I've pulled it out and checked the area underneath. I imagine the sensors and design are poor engineering. The part is about $20 on amazon...plan on replacing it regularly. I agree with other raters...the front panel buttons are extremely sensitive and you will constantly turn the DW on and off when you are near it. The utensil rack slots are so tiny you cannot fit regular sized forks, knives, etc in the slots.

Bottom Line No, I would not recommend to a friend

Submitted 4 years ago
By fanzito

Reviewed at

the only thing worst than the dishwasher is their customer service i had to replace the water inlet valve and the customer support idiots gave wrong PART NUMBER!!! so I ordered the wrong part only lasted w year with 3 months piece of junk

Bottom Line No, I would not recommend to a friend