Reviews

Submitted 4 years ago
By Notafanofsamsung

Reviewed at

I've had mine for about a year and five months. It now doesn't heat my food and no longer covered under warranty. For a mid model appliance you would expect it to last alot longer than this. The microwave never heated the food as well and takes longer than the other microwaves that's I've had in the past. Only kept it because it matched my other Samsung appliances which I now regret purchasing because the quality is not worth the money that was paid for these products.

Bottom Line No, I would not recommend to a friend

Submitted 3 years ago
By Notimpressed

Reviewed at

When you spend $500 on a microwave you should be provided with a manual that explains all the features and the buttons it should be Samsung that provides this I shouldn't have to download it and print it out myself, shame on Samsung. The vent is flimsy tin and bent on installation, we had to take the vent off the old microwave to put it on our new Samsung.

Bottom Line No, I would not recommend to a friend

Submitted 3 years ago
By C Cook

Reviewed at

We purchased Model Number: ME21K7010DS which is the previous model. I have never had a worse, more useless microwave. I suggest you avoid this product at all costs. I was so disappointed in this Samsung product. At first, certain buttons would not work well and we thought the glass was dirty. We would wipe it clean and it would work...just ok. Then the buttons would randomly go off by themselves and now we are in a place where we have no warranty and the cost to replace the door is almost as much as a new one. So frustrating! We now are reduced to an expensive over the range 30 sec interval cooker and a light as these are the only 3 buttons that seem to work any more. Such a regrettable purchase and after reading several reviews recently we see this is a common problem with these glass front models. Should have done my due diligence and research. I trusted the name brand...Electronics yes. Appliances no, Samsung. Unfortunate waste of our hard earned money. Don't be fooled by the sleek design. I do not recommend this product.

Bottom Line No, I would not recommend to a friend

Submitted 3 years ago
By Engr1

Reviewed at

Got this 2 months ago. It was a replacement and was easy to install. So far it is working great. Also it is easy to operate.

Bottom Line Yes, I would recommend to a friend

Submitted 2 years ago
By redox9k

Reviewed at

Our microwave doesn't do a great job venting out smells to the outside. The blower was adjusted to vent to the back (our exhaust vents to the wall, not the roof). The suction power isn't that strong. Every few days we see a film of grease at the bottom of the doors on our cabinets above the microwave. I thought this was supposed to vent outside, but I do feel a lot of air scaping the top of the microwave door. The door squeaks whenever we open it. This started happening from day-one, right out of the box. The power doesn't seem that strong. It takes me 80 seconds to heat up one pizza pop, when it used to take our old microwave 60 seconds. The "quick start" +30 second button isn't that quick, you still have to press 'start' to activate it. Why can't it just automatically turn it on? Five fan speeds is excessive. 2 of the 3 speeds are useless and just takes a lot longer to cycle and turn off the fan. The LED lights are bright, but are too blue for my tastes. They don't match any of the under cabinet lighting we have in our kitchen. We paid a lot for a fancy looking microwave that falls short of the competition.

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By GMC1

Reviewed at

Fan is so weak it will not pull steam or vapours away from the stove. Will barely hold a piece of toilet paper to the grill of the fan in boost mode. Any other mode and the paper just falls away. Use a square of TP to see the suction provided by fan. I am truly disappointed in this product

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By VeryDissapointed888

Reviewed at

Microwave was part of house purchase. Previous owner got this microwave (Aug 2019, manufactured March 2019) as an appliance package with stove, fridge, and dishwasher. They all are very nice looking, but we have had nothing but problems with the microwave since moving in. Back a few months ago after using it, it just shut off- no power...took it off the wall and replaced the fuse which seemed to work. Now this week while using it stopped heating food, but all other power works- just stopped heating...called a few appliance places and they think it sounds like the internal magnatron which would cost more to repair than it would to replace- ABSOLUTELY RIDICULOUS! You would expect a $$$ appliance to last at least 10 years...would not recommend for sure!

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By Mic@123

Reviewed at

The operation panel is at the bottom. Do not purchase if you cook. The door was replaced twice only because I was smart to purchase the extended warranty.

Bottom Line No, I would not recommend to a friend