Reviews

Submitted a year ago
By NOWAYNOHOW

Reviewed at

We purchased this unit from Costco and after about 5 months of use, it just stopped cooling and we lost a full fridge/freezer of food. It's like the compressor wouldn't turn on. We were told it happens with this unit and to unplug and plug back in. It started working again but after two days is not working again... To say we are frustrated is an understatement. There is no way we can recommend this product and are waiting to see what Samsung is planning on doing for us. I do not want this fridge anymore and would prefer if they replace it with a comparable model at no additional cost to us. We lost a lot of food because of this issue, something I have not experienced with an appliance, ever. It's not worth the risk in my opinion and Samsung needs to address this issue as based off the reviews, it's a common issue with this fridge. We are still within a year of owning it so thankfully we should be covered but I don't want them to try to fix, they need to just replace it as fixes aren't working long term based off reviews. Not worth the hassle.

Submitted a year ago
By Chlo

Reviewed at

Samsung Has the beast fridges and phones iv ever seen. If you don't mind paying they will deliver the best quality products

Bottom Line Yes, I would recommend to a friend

Submitted 2 years ago
By ……..

Reviewed at

I’ve had this fridge for three months now, and it stops working just suddenly.

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By Prairie Guy

Reviewed at

The fridge stopped cooling. The display said 3 C and -18 C. But the fridge was warm and ruined food. The fridge is only 28 days old... I unplugged it 5 mins and back in it started working again. But Really... This is not acceptable.

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By Michal

Reviewed at

We purchased this fridge just over a week ago. At some point over the last day, the fridge and freezer both stopped cooling. The temps inside the fridge and freezer displayed 3 and -18 but when I put a thermometer inside the actual temps were 21 and 3, respectively. Everything in the fridge had spoiled and everything in the freezer defrosted. We had to manually unplug it for it to start working again and are now waiting for a Samsung service technician to come. Nothing is being done to reimburse for all the food that was spoiled as a result. For a brand new fridge that was just purchased over a week ago, extremely unhappy with the reliability.

Bottom Line No, I would not recommend to a friend

Submitted a year ago
By Mike
From Etna ohio

Reviewed at

Could not be happier. Very spacious and beautiful exterior. I would recommend this product.

Bottom Line Yes, I would recommend to a friend

Submitted a year ago
By Guy55
From Murrieta, CA

Reviewed at

I have had the refrigerator for three weeks. It has proven to be one of my best purchases. It is quiet, has abundant storage, and a esthetically pleasing. It makes lots of ice of two different sizes and cold water. I really like this product.

Bottom Line Yes, I would recommend to a friend

Submitted a year ago
By Muriel
From Newville, PA

Reviewed at

I knew my back wouldn't stand up to bending over and rooting through freezer drawers, so when we needed to replace our old fridge and I saw this four-door, I was sold. I love the drawers and slide-out shelves in the two lower freezer sections (the flex-zone is nice, but it will always just be a freezer for me.) I don’t need “chippies” (the second ice option), so I turned them off and commandeered that drawer for more storage space. The split half-shelf in the fridge has come in handy, as has having the entire fridge area be above waist level…I didn’t realize how badly I wanted that convenience until I had it!! I do miss having a deli drawer, but plastic storage bins more than make up for it. A great benefit has been the even cooling: I can finally store anything in the very back of the fridge and IT WON’T FREEZE!!! Complaints: 1) I’d have liked more shelf-level options in the fridge. 2) It would have been nice to have been able to opt out of the in-door water pitcher so that door storage space could be maximized. 3) The split shelves were so hard to disconnect when we wanted to adjust them, that we were afraid they’d break; so, we called the installation tech to come back the day after delivery to do it for us. He showed us how to party finesse/partly force the shelves apart, but that really shouldn’t have been necessary. 4) The sides and top of this fridge have the same black textured surface as my old fridge – great for hiding fingerprints – but the doors for this Samsung were only available in stainless steel. I’d ask why, but I know SS and other smooth surfaces are the current fashion…but it’s a boldface lie to say ANY stainless-steel hides fingerprints!! Plus, the black stainless steel isn’t as black as my other kitchen appliances (I’d call it charcoal) so it doesn’t quite match. These are minor complaints having nothing to do with performance! I know I’ll be wiping fingerprints off the doors of this fridge every day until I die, but I don’t care – I love it and am so happy to have found it when I needed to replace the old one.

Bottom Line Yes, I would recommend to a friend

Submitted a year ago
By Alawago
From Dallas

Reviewed at

We bought this one to replace the one with ice maker issues

Bottom Line Yes, I would recommend to a friend

Submitted a year ago
By Tweety
From Melville. Louisiana

Reviewed at

Love this. Best features i have ever had and plenty of room