Reviews

Submitted 2 years ago
By srphoto

Reviewed at

I bought this today and cannot locate the white bezel for the 2021 model

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By mh_canada

Reviewed at

Purchased the 2020 model (QN55LS03TAFXZC). Main board failure at 12 months and 3 weeks, Samsung declined warranty coverage. Repair cost is CDN$400. You may as well just add the cost of repairs to your life cycle expense. Or maybe buy from a higher quality manufacturer. Never had an experience like this before.

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By Zero Connect

Reviewed at

The short - I have one installed that involved prying the connector port out with a plastic crowbar to get the connector in. It’s mounted and it looks good and seems to work well. The long - ordered a month ago, received installed the mount (took a lot of math as the instructions come with measurements for all the different sizes) and went to install the TV. I could not get the one connect plug to go into the TV. The socket was recessed into the TV so the plug didn’t align. Called bestbuy and the arranged an exchange. Waited two weeks. Got the new one, unboxed ready to mount, try to insert plug, same problem. Call bestbuy and arrange for another exchange. In the meantime I used a trim removal tools for car trim to pry the socket out enough that I could jam another tool behind it to hold it while I attached the connector. It works but is putting a lot of strain on the connector. After another two weeks the next replacement arrives. I no longer have the box and the delivery drivers won’t take the old TV without it but decide they can unpack the new one and use that box. As soon as they open up the new one I see it has the same issue so I refused that delivery. Bestbuy says to contact Samsung so I have a local repair company coming to take a look after they order some parts. So the second TV is up again and working. Still need to work through the settings some but the art mode is nice. Picture quality isn’t as good as my OLED but that was expected. This one fits in better in the living room. Will update after the repair but having mounted and unmounted this TV several times and countless hours on tech support and chat (both bestbuy and Samsung have been fine to deal with) , just to get it sort of plugged in, the best I can do is 3 stars.

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By Sonny13

Reviewed at

We just bought it and I have to say it is a beautiful TV and features are great.

Bottom Line Yes, I would recommend to a friend

Submitted 2 years ago
By Maaazo

Reviewed at

The cable stop working after 5 days of using the tv and 13 months later the ONE CONNECT box stopped working and I need to pay to repair it because the warranty only covers up to 12 months. DON’T BUY THIS TV ... only “12 months” warranty It’s expensive and it would stop working in less than a year!

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By Schultem

Reviewed at

Mounted over my mantle and the showcase of my entire room.

Bottom Line Yes, I would recommend to a friend

Submitted 2 years ago
By dieFRAME2021

Reviewed at

As an A/V installer for 6 years, whoever designed the new frame mounting system needs to be fired. Why on earth would you make such a convoluted mounting bracket is beyond me. I really hope whoever decided that was the way to go burns in hell.

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By Greg-k

Reviewed at

I bought the frame for the low profile and simple cable feature .Very nice and easy to set up.

Bottom Line Yes, I would recommend to a friend

Submitted 2 years ago
By ClaudeYJL

Reviewed at

I recently moved to new condo and I wanted to wall-mount Samsung The Frame so bad. My dream came true and when I saw thatin real life, it was literally a piece of art. Airplay 2 feature is also useful, since I use lots of Apple products. :)

Bottom Line Yes, I would recommend to a friend

Submitted 2 years ago
By mkstar

Reviewed at

Really happy with my new frame tv because it looks just like art

Bottom Line Yes, I would recommend to a friend