Submitted 2 years ago
By LE36

Reviewed at

I have had this model fo 9 months. After purchasing a competitors model with side heat vent discharge, which caused steam damage to the inside of our maple cabinets. This model with front vent is fantastic. PLEASE consider this front vent model to prevent inside cabinet water/mould damage. Thanks Samsung for making a front vent model!

Bottom Line Yes, I would recommend to a friend

Submitted 3 years ago
By VonS

Reviewed at

In February, our dishwasher kicked the bucket. It was already older when we moved into the house, but it served us well for the past three years so we couldn't complain. We started looking for a replacement and found a good deal on a Samsung dishwasher at Trail appliances. Or at least it seemed like a good deal. We had the dishwasher delivered on February 24 and installed it right away. It worked perfectly for a few months and then last month is began leaking both from the bottom corner and also from the dryer vents, as well as making an odd sound during the dry cycle. We called for warranty service and a few days later a technician came by. He fiddled with a bunch of things and seemed to fix the problem. He also told me that it might have started leaking because of the way we had the dished placed in the dishwasher, or because we didn't rinse them thoroughly enough. This made no sense whatsoever given that he reproduced the leaks while the machine was totally empty. Also, this is a completely unacceptable explanation as a brand-new dishwasher should not leak. Period. I have owned five dishwashers during my life, and none have ever leaked. But I digress. The problem appeared to be fixed, so that was fine. We started rinsing the dishes more thoroughly than ever before and followed his suggestions re: loading the dishwasher. It made no sense to me, but I wanted to be sure that if there was another issue it could not be attributed to us. About a week later sure enough the leaking was back, in both locations. It gradually got worse and then last night the machine simply stopped working altogether. It makes a sound as though it is running, but it isn't. It just sits there and flashes its lights at us. Even the power button won't work, the machine will only turn off by turning off the breaker. I called customer service again and was told I would need to call the technician as they already have a case open and there is nothing more they can do. But, by the way, he doesn't work Sundays. So, my new dishwasher is a giant paperweight, and I am washing dishes by hand. It's looking like this will be my last Samsung product at this rate. Very disappointing experience, and a huge waste of time to have to make multiple phone calls and technician appointments for a brand new machine.

Bottom Line No, I would not recommend to a friend

Submitted 3 years ago
By SpazWWE

Reviewed at

I had to have my dishwasher repaired after 4 months and it seems broken again. I bought this in may 2020, got it repaired in september and in december another problem occured. Not expensive i agree but did not recommend.

Bottom Line No, I would not recommend to a friend

Submitted 4 years ago
By Habidex

Reviewed at

We bought our Samsung dishwasher for our kitchen reno, and it’s our favorite appliance. Quiet, easy to load, has auto sense feature, and its controls are up front and super easy to use. Do not need a programming degree to get it to work! Very happy!

Bottom Line Yes, I would recommend to a friend

Submitted 4 years ago
By Ella

Reviewed at

Ran it once, opened the door and the lower water spinner snapped right off. This appliance was not an hour old.

Bottom Line No, I would not recommend to a friend

Submitted 5 years ago
By Marguerite

Reviewed at

This dishwasher is an excellent value. It provides the same, thorough cleaning, but without all the "bells and whistles" of the more expensive models in this line. PROS: Stainless steel tub, waterfall wash, multi-use racks that can be configured to easily accommodate large pots and pans. CON: The lack of a digital display to indicate how long a cycle has left before completion. I called Samsung to get an idea on the time required for each of the built in cycles and was provided with this useful table: auto - 110-135 min normal - 105-140 min heavy - 140 mins with high temp of 150 degrees quick - 50 minutes The lack of digital readout is what keeps the price of this otherwise full-featured dishwasher very reasonable! I would definitely buy again and after seeing the results of the wash, I would recommend, without hesitation! : )

Bottom Line Yes, I would recommend to a friend

Submitted 6 years ago
By Sarah

Reviewed at

Bought this dishwasher and had a professional install it. Once all hooked up the dishes washer did not work, could not power on. After calling samsong they would not accept responsibility for the broken dishwasher and did not want to resolved the issue. Telling us to take it back to the store we purchased from. The store did not want to return it either since it’s been “installed” . I do not live close to the city we purchased this from and spent a lot of time driving to get a new one. If samsong service Center would have been more helpful it might have been a better experience. Overall disappointed.

Bottom Line No, I would not recommend to a friend