Submitted 2 years ago
By p5browne

Reviewed at

Right off the bat, tried microwaving popcorn. Does a lousy job and we have to use our old Pansonic in the basement to get done properly. C-21 error for bottom oven resulted in a service request - went nowhere. What's with this give you a service code, then you have to Chat ? My morning cereal went from 1 min 10 seconds to 1 min 30 seconds. Tricky time on cooking lower oven - will take some adjustments. Wife not happy how it warms up her coffee. Same Pros and Cons issue - designed to review a TV !

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By unhappy baker

Reviewed at

Where do i start with this oven? First off my wife bakes on the regular, and the biggest issue with this oven is it doesn't keep it's temperature...ever.. If you set it to 350, it is NEVER 350. we put a manual oven thermometer inside and it never is the proper temperature. some batches will burn because of the fan. For such an expensive oven, if you are into a lot of baking, DO NOT get this oven. issue number 2, the oven restarts randomly, even during a baking process. This is obviously a software issue, and even with a tech coming to update the software, still never fixed this issue. issue number 3, why have this fancy oven with a fancy looking clock on the front, for it to turn off after 5 mins. We have had 6 techs come look at my oven..changed the door, the motherboard and heat sensor and STILL has all the issues above. 4 out of 6 techs told us these issues are common with this oven...SO WHY MAKE SELL THIS OVEN?

Bottom Line No, I would not recommend to a friend

Submitted 2 years ago
By Wesleyw

Reviewed at

We bought this product summer 2020. For the most part it functions well except the lower oven. The lower oven constantly bakes 50 degrees cooler than it states, even when adjusted to the max allowable setting its still 50 degrees cooler. Then there's the lower oven fan. It runs periodically to help "even out heat". I can tell you as someone who bakes buns and bread, all that fan is doing is burning your food. I can't bake buns in this oven without that fan burning the tops. ANY time the lower oven is trying to get to or maintain temperature that fan runs. So if you open the oven door to check on something, the heat escapes, the element turns on to maintain temp and then so does the fan. As far as I know, there is no setting to turn that fan off. We haven't had the feeling problems that a lot of bloggers report, just horrendously inaccurate baking temperatures. The breadproof setting is too cold - your dough won't rise. There are better products out there.

Bottom Line No, I would not recommend to a friend

Submitted 3 years ago
By DavidinVan

Reviewed at

The oven looks well designed. Mine is 1.5y new, however, I got a couple of random crashes in the first year, so I had to reset the breaker to get it back. Time never went correctly. And then, I got a hot control panel. Now microwave is running with loud noises; light is on, but not heating.

Bottom Line No, I would not recommend to a friend

Submitted 3 years ago
By QB Zhang

Reviewed at

I bought it in 2019, Microwave is not working for now, I called service coming two times, paid service fee 112$ each time (NZ system in London Ontario), they told me , they need replace all relative parts and will cost thousands to fix and suggested me to find other guy to fix it, NZ system is only service contractor in London, they can't fix, who could? you tell me.

Submitted 5 years ago
By Gil Fiazon

Reviewed at

Happy with it in every way, performs like a product that would cost 2 - 3 times as much money.

Bottom Line Yes, I would recommend to a friend

Submitted 2 years ago
By Chewy
From Milwaukee, Wisconsin

Reviewed at

I had researched wall ovens for a long time and when remodeling our kitchen, I planned this into the design. We have been using it for about 6 months now and it is amazing. I love all the microwave/oven features and it so versatile. The only negative I've found is that you can't use the oven to go into orbit around the earth but besides that, it has exceeded all our expectations.

Bottom Line Yes, I would recommend to a friend

Submitted 2 years ago
By JP of Los Angeles
From Los Angeles

Reviewed at

I was looking for oven and microwave combo in stainless steel black and I saw this in a showroom - It was not available at that time but wen to samsung website and got it- it looked great with the rest of my appliances - the features are great and user friendly - it’s tech packed and I can activate it remotely through the app- I absolutely love it

Bottom Line Yes, I would recommend to a friend

Submitted 2 years ago
By CarlDug
From Smyrna, Tennessee

Reviewed at

Nice features. Looks good and work great. If remodeling, will require some cabinet remodeling. One would have thought someone would have thought it would be a good idea to size it the same as a conventional double oven. Instead, I gained an additional drawer as the height is less.

Bottom Line Yes, I would recommend to a friend

Submitted 2 years ago
By VermontBorn
From Vermont

Reviewed at

I hate having a microwave on the counter, but had to because I wanted two ovens. This unit allows me a lot of flexibility without taking up space: two ovens; a microwave and an oven; a microwave and two small ovens; a steam oven, etc…

Bottom Line Yes, I would recommend to a friend